Opening certain decks crash app instantly
Posted:
Sun Feb 27, 2022 8:14 amby altiplano1066
When I open certain single decks and combo decks containing those single decks the app crashes instantly. Other combo decks containing those same single decks, which I created to gain access to those single decks, do not crash. Any suggestions? Using 4.42 on iOS 14.8
Re: Opening certain decks crash app instantly
Posted:
Mon Feb 28, 2022 10:42 pmby Ernie
Hi,
I've never heard of this before. Not sure.
Can you export that single deck? Swipe left on deck, choose Edit, Export/Share. Export somewhere, for example Email. I would export to "App Server" and give it a unique "Deck Code". Does it export?
If export OK, try adding back as a new deck and see what happens. If you exported to App Server, add back as a "Private Deck" and use the same deck code.
If you can export, but can't add back, tell me deck code or email me text/Excel file.
Do you want to email me your database file and I can take a look on my end?
To export database, tap Edit at main Decks screen, Backup/Restore, Full Backup, and you can backup to either Dropbox or OneDrive.
Sorry for the trouble.
Ernie