Troubles since the last update

Troubles since the last update

Postby Max » Thu Feb 03, 2022 10:25 pm

Hey Ernie,

Unfortunately, I have problems with FCD since the last update. Since the update the app works really slow and buggy somehow, especially when I‘m in spaced repitition mode, e.g. it takes severaly seconds until the app swithes the card side or it reacts really slow when I‘m swiping left or right.

I hope I‘m not the only one having this problem and that it can be solved very soon.

Best wishes!!
Max
Max
 

Re: Troubles since the last update

Postby Ernie » Thu Feb 03, 2022 10:36 pm

Hi Max,

Oh no! I really have no idea; you're the first person to mention this.

Is this for iOS or Android?
Does restarting your device help?
What device do you have (and OS version)?

Ernie
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Re: Troubles since the last update

Postby Max » Fri Feb 04, 2022 2:20 am

Thank you for the quick response.

Its IOS.
No, unfortunately restarting the device did not help.
I have an iPad Pro (2018) and its on IOS 15.2.
I‘ve just realized that I have not updated it to 15.3. I will try this now. Maybe it helps. I will inform you about it!!

Max
Max
 

Re: Troubles since the last update

Postby Ernie » Fri Feb 04, 2022 8:10 pm

I also have iPad Pro using 15.2, and I can't see any problem.
Try installing a new deck: + , Shared Library, Featured, 50 States, Download
Any noticeable slowdown when working with these flashcards?
Ernie
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Posts: 5009
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Re: Troubles since the last update

Postby Max » Sun Feb 06, 2022 9:31 am

Hi Ernie,

I did as you asked. The downloaded deck works fluently even in spaced-repitition-mode.
I don‘t really know what’s the matter. Maybe it’s because my Cards are quite long (have a lot of text). Do you think this might be the problem?
Max
 

Re: Troubles since the last update

Postby Ernie » Sun Feb 06, 2022 10:19 pm

If you want, email me a copy of your deck. You can export to "App Server" and tell me the deck code, or you can email me an Excel exported file, etc.
Actually, you should try exporting, then importing back in as a new deck to see if you can duplicate the problem. If so, I can try the same thing on my device.

et@orangeorapple.com
Ernie
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