Sync Error: Deck name already exists on server

Sync Error: Deck name already exists on server

Postby DB3 » Fri Apr 09, 2021 2:00 am

Hello

I am syncing to the app server (with my media on dropbox). For some reason I can't sync certain deck names, it says 'Turning off deck. Deck name already exists on server. However, these mystery decks on the server do not appear in either the Decks to Sync or the Delete Decks in cloud list.

I think the problem arose when I changed deck names, but now I can't seem to access these decks on the server to delete and re-sync them.
DB3
 
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Re: Sync Error: Deck name already exists on server

Postby DB3 » Fri Apr 09, 2021 7:38 am

I've actually resolved the issue now, I'm not sure how, I just kept fiddling with the deck names.

It still seems to be a potential problem though. I'm not sure why a deck name was registering on the server that wasn't showing up in the app.
DB3
 
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Re: Sync Error: Deck name already exists on server

Postby Ernie » Mon Apr 12, 2021 4:52 am

Thanks for the info. I don't know what was going on, but it seems there is some issue for me to resolve. If it happens again, I recommend you email me with your user name and I can look into it more closely.
Ernie
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