OneDrive - Media subfolder not found

OneDrive - Media subfolder not found

Postby Rebus » Wed Jan 15, 2025 5:30 pm

I've been using OneDrive for quite a while now to add my flashcards to Flashcards Deluxe without any problems, but today I've been getting the error "Media subfolder not found: <deck name> Media/". I have logged out and back in again. I have tried to redownload old decks that worked before and get the same error. I was able to finally import the deck by moving the .xlsx and the Media folder to my Dropbox account and connecting to that account, but I'd like to be able to continue using OneDrive. The files are under Apps/Flashcards Deluxe on both servers.

Any ideas on how to fix this?

Thanks,
Rebus
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Re: OneDrive - Media subfolder not found

Postby Ernie » Sat Jan 18, 2025 11:55 am

Hi Rebus,

Sorry for the slow reply.

I don't know why you'd get that, especially if it worked before. I tried a test now and it worked for me with OneDrive.

Do you have a special characters in the deck name? If so, try a test without any characters with an accent or mark, just a-z, 0-9.

I'm sorry, I'm not sure what's going on yet.
Ernie
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Re: OneDrive - Media subfolder not found

Postby Rebus » Mon Jan 20, 2025 4:34 pm

Hi Ernie,

I had a chance to play around with this some more. I made a few small test cases that worked fine but still couldn't get the other files to work. Renaming the decks/folders didn't change anything. The only obvious difference was the size of the decks, so I tried removing some of the media files. The original media folder had 870 .mp3 files totaling about 18 MB, cutting this to 346 and then 246 didn't fix things, but at 122 files it worked. It didn't matter how many of files were referenced in the .xlsx, only how many were in the media folder. Filenames are ~ 10-20 characters + extension (e.g., DirectionsCr026.mp3).

Does this help at all with the troubleshooting? Again, the full set worked fine from DropBox, I'm only seeing the problem in OneDrive.

Thanks,
Rebus
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Re: OneDrive - Media subfolder not found

Postby Ernie » Fri Jan 24, 2025 12:56 am

I just did a test with 1900 image files in the media folder. 207MB. It worked for me. No error message.

If you want, you can zip and share with me the media and Excel file and I can try on my end.

Ernie
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