by Ernie » Mon Feb 28, 2022 10:42 pm
Hi,
I've never heard of this before. Not sure.
Can you export that single deck? Swipe left on deck, choose Edit, Export/Share. Export somewhere, for example Email. I would export to "App Server" and give it a unique "Deck Code". Does it export?
If export OK, try adding back as a new deck and see what happens. If you exported to App Server, add back as a "Private Deck" and use the same deck code.
If you can export, but can't add back, tell me deck code or email me text/Excel file.
Do you want to email me your database file and I can take a look on my end?
To export database, tap Edit at main Decks screen, Backup/Restore, Full Backup, and you can backup to either Dropbox or OneDrive.
Sorry for the trouble.
Ernie
Hi,
I've never heard of this before. Not sure.
Can you export that single deck? Swipe left on deck, choose Edit, Export/Share. Export somewhere, for example Email. I would export to "App Server" and give it a unique "Deck Code". Does it export?
If export OK, try adding back as a new deck and see what happens. If you exported to App Server, add back as a "Private Deck" and use the same deck code.
If you can export, but can't add back, tell me deck code or email me text/Excel file.
Do you want to email me your database file and I can take a look on my end?
To export database, tap Edit at main Decks screen, Backup/Restore, Full Backup, and you can backup to either Dropbox or OneDrive.
Sorry for the trouble.
Ernie
